Reviews of products and techniques, explanations of repairs I've made, and recommendations (and unrecommendations). Disclaimer: I'm describing what I did. If you attempt the same, do so at your own risk. Your mileage may vary.
Monday, December 20, 2021
Cox Cable remote pairing issues--can't get remote to work
Are you trying to set up a Cox Communications cable remote and box, such as the Contour 2 HD BOx, but you just can't get it wor work right? Take a minute to read this over. It might save you hours of frustration.
Do you have more than one Cox Contour or other cable box in your house? Think a minute and you will probably see the problem. Suppose you have a 40-inch smart TV in your kitchen and a new, 50-inch in your bedroom. WHen you follow the instructions for pairing your new tv, the remote dowsn't work right. Volume up anddown or Channel up and down don't work. Or when the instructions tell you to enter the three-digit code on the screen, there is no such three-digit code.
Now here is the final clue. When you walk into the kitchen to get a drink of water, you notice that there is a three digit code on your old, 40-inch TV. Yes, your new remote is goofing up the setup codes on your old TV and not doing its job on your new TV. (Don't tell me you are stuck in the past when remotes sent out blasts of coded infrared signals to the TV. Oh, come on. THe Cox remotes talk to the boxes with RF (radio frequency) signals that can PENETRATE WALLS and talk to every TV you own. (So, if in an attempt to "clear the remote," you sent code 9-8-1 to clear your new TV from the new remote, what you likely did is to clear all your devices.
Okay, you have been in pain and doubt long enough. THe (in hindsight) obvious solution is to unplug all the other TVs and cable boxes and remove the batteries from the other remotes. Plug in one TV, one cable box, and batteries in one remote. Turn on the box and the TV and follow the ordinanry setup instructions. If you neeed to unpair, do so with all the other equipment off.
TVs are like people. THey often hear someting different from what you think you are saying. It's a case of "Are you talking to me?" And your answer is, "Oops. Sorry."
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